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Ordering And Shipping

ORDERING

Easy to follow order instructions on the product's page. All orders are processed, produced, and quality checked; ready for shipping in 3-5 business days. Expect your item(s) to arrive within 7-10 business days (average) from the purchase date.

ditto! adheres to the highest industry standards in order to protect your personal information with the best security solutions available.

Your payment information is available only to the payment processor utilizing encrypted SSL (Secure Socket Layer) technology, and is not subsequently stored.

SHIPPING

ditto! ships products worldwide everyday. Shipping is available for most countries around the world. All orders will be shipped according to the estimated time frame associated with selected shipping option.

Estimated Delivery for domestic (United States) orders ship via one of the following UPS shipping methods (includes Tracking Number):

Insured Standard Shipping and Handling: 7-10 business days

Insured Priority Shipping and Handling: 3-5 business days

RUSH: Contact us for a quote at support@godittoditto.com

* The delivery time for each shipping method is estimated. USPS does not offer guaranteed shipping times, only an average of 3-5 business days for domestic orders and 18-30 days for international orders.

To calculate your shipping charge, please add all desired items to your shopping cart and proceed to checkout. You are not required to enter any credit card information until after the shipping method is selected.

INTERNATIONAL SHIPPING DISCLAIMER

International Orders are shipped by USPS - The United States Postal Service. Delivery time varies but is estimated at 7-24 business days, depending on your country's customs regulations and procedures. We appreciate hearing when you receive your package so we have realistic estimates to tell our other customers in your country.

Estimated Delivery for international orders ship via one of the following shipping methods (includes Tracking Number):

International Standard (8-24 business days)

International Priority (7-18 business days)

To calculate your shipping charge, please add all desired items to your shopping cart and proceed to checkout. You are not required to enter any credit card information until after the shipping method is selected.

Please note: The USPS has consistently raised international rates, and Priority Mail International is the cheapest available option that provides tracking/delivery confirmation for overseas addresses.

INTERNATIONAL CUSTOMERS:

Customers residing outside of the United States - Please Note:

We are not responsible for any additional customs charges or fees once your package has left our facility. International customers are responsible for paying applicable sales tax, duties and customs charges which are determined by your local government and vary by country.

If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information to determine what these additional costs will be prior to buying.

If you don't receive your package within several weeks, check with your local post office and local customs office as they could be holding your package for payment of duties.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

By completing your order you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded.

Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.

ditto! will not refund international duties and taxes. For more information on reclaiming, please contact your local customs bureau.

*Please Note: Once the package is in shipping transit, we have no control over the package. We are not affiliated with UPS or USPS in any way. Every delivery may vary by 1 or 2 days when you choose standard first class shipping depending on your location. In rare cases where the package is lost or stolen, We'll have our specialist investigate the situation and help resolve it quickly. Rest assured that we'll do everything we can to ensure accurate and timely delivery. We process and ship hundreds of orders daily, and sincerely care that your shopping experience with us be an excellent one.

You may track your delivery status using our package tracker app below, your tracking number should be in your shipping confirmation email. Please allow 24hrs - 48hrs for UPS and USPS to update their transit status.